Conditions of Sale
THESE CONDITIONS OF SALE GOVERN THE SALE AND DELIVERY OF PRODUCTS FROM THIS WEB SITE (https://www.obt.com.sg) (HEREINAFTER REFERRED TO AS "STRINGHUBASIA", "OBT" , "WE" OR "US")
PLEASE READ THESE CONDITIONS OF SALE CAREFULLY BEFORE ORDERING PRODUCTS FROM THIS WEB SITE.
BY ORDERING ANYTHING FROM THIS WEB SITE OR ANY WEB PAGES DIRECTLY CONNECTED TO THIS WEBSITE, YOU SIGNIFY YOUR AGREEMENT TO BE BOUND BY THESE CONDITIONS OF SALE.
IF YOU DO NOT AGREE WITH THE CONDITIONS OF SALE, DO NOT ORDER PRODUCTS FROM THIS WEB SITE.
- OUR CONTRACT WITH YOU
- You can order on this Web Site only if:
- you are eighteen (18) years of age or older; and
- you are a consumer and not a reseller, and
- If you are a minor, you must have permission from your parent or legal guardian before you place any orders on this Web Site.
- Orders you place through this Web Site are only an invitation to you to conclude a sales contract. When you place an order to purchase a product, we will send you an email confirming receipt of your order and containing the details of your order ("Order Confirmation"). The Order Confirmation is acknowledgement that we have received your order, and does not confirm acceptance of your offer to buy the product(s) ordered.
- We only accept your offer and conclude the contract of sale for a product ordered by you, when we send you an email confirmation that we have dispatched shipped the product to you ("Dispatch Confirmation Order Shipped").
- You warrant that the information you provide to us for any order is accurate and complete. We are never obliged to accept an order. We are entitled at all times to verify an order in advance or to refuse an order without providing reasons. If you do not receive our Order Confirmation within [ten (10)] to [fourteen (14)] working days, your order is deemed to have been refused.
- You can order on this Web Site only if:
- OUR OFFERS, PRICING AND AVAILABILITY
- The representations of products on this Web Site are without obligation and do not bind us. We are not bound by manifest clerical errors and mistakes in promotional descriptions and other statements referred to on this Web Site. As minor color and other variations or deviations in products are possible as a result of different image acquisition, display technologies or other technical reasons, we are likewise not liable for these variations and deviations.
- All our prices shall, as far as possible, be quoted in the local currency of the country where you have accessed the Web Site to place an order, or otherwise be quoted in Singapore Dollars]
- For orders originating from Malaysia, please note that prices are quoted in Malaysian Ringgit and are inclusive of Malaysia Goods and Services Tax (GST).
- For orders originating from Singapore, please note that prices are quoted in Singapore dollars inclusive of Singapore Goods and Services Tax (GST).
- For orders originating from countries other than Singapore, all prices are inclusive of legally applicable VAT.
- Despite our best efforts, some products in our Web Site may be mispriced. We will verify pricing when processing your order and before we take payment. If we have made a mistake and a product's correct price is higher than the price on the Web Site, we may either contact you before shipping to request whether you want to buy the product at the correct price or cancel your order. If a product's correct price is lower than our stated price, we will charge the lower amount and send you the product.
- We reserve the right to make price and product changes prior to an order placed by you, including the right to change, limit or terminate any special offers or discounts at any time.
- We list availability information for products sold by us on the Web Site including on each product information page. Beyond what we say on that page or otherwise on the Web Site, we cannot be more specific about availability. [As we process your order, we will inform you by email as soon as possible if any products you order turn out to be unavailable and you will not be charged for those products].
- PRODUCT INFORMATION
- Unless expressly indicated, STRINGHUBASIA is not the manufacturer of the products sold on this Web Site. While we work to ensure that product information on our Web Site is correct, actual product packaging and materials may contain more and different information to that displayed on our Web Site.
- All information about the products on our Web Site is provided for information purposes only. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before use.
- For any safety, health or medical concerns about a product, please carefully read the information provided with the product by the manufacturer or contact the manufacturer. Content on this Web Site is not intended to substitute for advice given by a medical practitioner, pharmacist or other medical or healthcare professional. The products including any information or statements on the products are not intended to be used to diagnose, treat, cure or prevent any disease or health condition. You are advised to contact your medical or healthcare provider immediately if you suspect that you have a medical or health condition, or require advice concerning the use of any product for a medical or health condition.
- DELIVERY
- Please note that the estimated delivery times are just that. They are not guaranteed delivery times and should not be relied upon as such. We exclude any liability for any failure to meet estimated delivery times.
- We can only deliver to a delivery address which is a home or office address. Deliveries will be done on business days, not being a weekend or a public holiday.
- During the checkout process, you will be given the option to choose how your item(s) are delivered. The list of delivery options can vary depending on a variety of factors including product weight, product size and delivery address. If you wish to have your products delivered based on an express delivery service, extra costs shall be charged to you. The total delivery charge for the order will be displayed on the last page of the order form, before you submit your order.
- We are entitled, insofar as reasonably possible, to make split deliveries so that you receive the ordered products as soon as possible. There are no additional costs associated with such split deliveries. However, in the event that you request that we deliver the order in parts, we may charge you for extra delivery costs. Each split order shall constitute a separate sales contract.
- INTERNATIONAL CUSTOMS AND CHARGES
- For the purpose of all orders made from this Web Site, you are considered an importer of the product on record and must comply with all laws and regulations of the country in which you are receiving the product. In this regard:-
- The product you have ordered may be subject to applicable sales tax, import duties and/or other customs charges, which are levied once the product package reaches the specified destination. We have no control over these additional charges, including any additional charges for customs clearance, all of which must be borne by you.
- While your privacy is important to us, you need to/please be aware that cross-border deliveries are subject to opening and inspection by local customs authorities.
- As customs policies are country specific, you are recommended to/please contact your local government or local customs office should you require for further information for more information on customs for your country.
- For the purpose of all orders made from this Web Site, you are considered an importer of the product on record and must comply with all laws and regulations of the country in which you are receiving the product. In this regard:-
- RETURN POLICY
- As we like you to be satisfied with your purchase and your experience with us, we allow you to return your purchase and to seek a store credit refund of the price paid less shipping charges PROVIDED:-
- the product was obtained from our Web Site; and
- there is damage to the product which, in our opinion, is the result of a manufacturing defect and/or mishandling during delivery in transit, rather than:-
- by abuse or negligence (e.g. exposure to chemicals, caustic substances, open flame, high heat, sharp objects, etc.); or
- by misuse or activities other than the intended purpose (e.g. use of court shoes for or hiking footwear as work boots); and
- the damaged product is returned to us within fourteen (14) calendar days after you have taken delivery of the product.
- the product was not on sale. All sale and clearance items are non-returnable and non-exchangeable. This also applies to any order where a discount code has been applied.
- If, for whatever reason (including your refusal to bear any applicable sales tax, import duties and/or other customs charges), you choose not to take delivery of your product after it has arrived at your country of designation for more than [fourteen (14) calendar days], we reserve the right to ship the product back to us and to refund part of your purchase price after deducting all the costs and expenses for shipping back the product. There will be no refund if the total costs for shipping back the product exceed the purchase price of the product.
- To initiate a return, or if you have questions regarding our return policy, please contact us at customercare@obt.com.sg
- As we like you to be satisfied with your purchase and your experience with us, we allow you to return your purchase and to seek a store credit refund of the price paid less shipping charges PROVIDED:-
- NO WARRANTY
To the fullest extent permitted by law, stringhubasia excludes all conditions, warranties and guarantees (whether express or implied by or arising under statute, common law, equity, trade custom or usage or otherwise), and makes no representations, relating to the products ordered by you, including warranties or guarantees of acceptable quality, merchantability and fitness for purpose. - LIMITATION AND EXCLUSION OF LIABILITY
Notwithstanding any other provision to the contrary in these conditions of sale or otherwise the web site, to the fullest extent permitted by law:-- Stringhubasia's liability is limited, at the absolute option of stringhubasia, to the replacement or repair of the products, the supply of equivalent products or the cost of replacing or repairing the products or of acquiring equivalent products; and
- Under no circumstances would stringhubasia be liable for any loss or damage (including any loss of profit, loss of sales, loss of market, loss of goodwill or reputation, third party claims, incidental or special damages or indirect or consequential loss or damage of any kind) to any person or entity, however caused (whether by negligence or otherwise), which may arise directly or indirectly from or in connection with these conditions of sale, this web site or any orders you place via this web site.
- APPLICABLE LAW
All the terms and conditions (and all obligations arising out of these Terms and Conditions or otherwise) shall be governed by and construed in accordance with the laws of the Republic of Singapore. We reserve the right to amend these Terms and Conditions at any time, and such amendments shall take effect immediately upon posting on the Website. - MISCELLANEOUS
- You will be subject to the terms and conditions, policies and Conditions of Sale on this Web Site in force at the time that you order products from us, unless any change to those terms and conditions, policies or these Conditions of Sale is required to be made by law or government authority.
- If any of these Conditions of Sale is deemed invalid, void, or for any reason unenforceable, that condition will be deemed severable and will not affect the validity and enforceability of any remaining condition.
- The waiver of any breach of any provision in these Conditions of Sale shall not constitute a waiver of any prior, concurrent or subsequent breach of the same provision or other provision in these Conditions of Sale.
- We reserve the right to make changes to our Web Site, policies, and terms and conditions, including these Conditions of Sale at any time.